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Refund Policy


Returns
Thank you for purchasing Ziggy's Pudding Baby Body Butter. We offer a 30 day money back guarantee. While we feel our product is effective and wonderful for all babies and children, our product may have not worked for you. We understand. Please send back the product in its original container for your full refund within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return/refund, your item must be in the original packaging.

Non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: info@ziggyspudding.com.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: info@ziggyspudding.com and send your item in its original packaging to:
Ziggy's Pudding
22228 victory blvd H 201
Woodland Hills California US 91367.

Shipping

To return your product, you should mail your product in its original packaging to:

Ziggy's Pudding
22228 victory blvd H 201
Woodland Hills California US 91367

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.