Shipping Policy.

Processing

Our products are handmade in small batches to ensure quality and potency.

Depending on the quantity of the order, we require 24 to 72 hours to create, and process each order. At times there may be small delays with large orders, please rest assured we will do all we can to ensure your packages are shipped in a timely manner. Your satisfaction is our ultimate priority.

Shipping

Domestic shipping: Shipping is FREE for all orders $45 or more (U.S. only).

All orders below $45 are a flat fee of $4.95 for First class mail and $6.95 for Priority mail.

At this time, we use USPS first class package and priority mail for our shipping.

  • First class package takes 3 to 7 days for delivery. 
  • Priority mail takes 2 to 5 day for delivery.

* If you need your packages sooner, please contact us at care@ziggyspudding.com and we can discuss other possible options.

Orders to U.S. territories such as U.S virgin islands... etc may take 6 to 8 days for delivery.

Canadian Shipping: Shipping is a flat rate fee of $9.95 for all orders less than $65 shipped to Canada. FREE Shipping for orders $65 or more.

International shipping: We offer international shipping through DHL, USPS and UPS. FREE shipping for all orders $150 or more.

Orders may take up to 4 weeks to be delivered after shipment depending on customs policies, which is out of our control.

To our lovely international customers, PLEASE note:

  • we are not responsible for customs fees, import taxes, and charges.
  • we are not responsible for any customs delays.
  • Parcels shipped from the U.S maybe subject to import taxes, customs duties and fees.

Important Notes!

Please make sure to check the address used when placing your orders as we are not responsible for packages not delivered due to an un-deliverable address or the wrong address.

We do not ship to PO or APO boxes.

A shipping confirmation email with tracking number is sent when each order is shipped.

Sometimes it takes USPS time to update tracking information, if your package is not received within the allotted time please contact us immediately.

Please feel free to contact us with any questions regarding shipping and processing at care@ziggyspudding.com.